Williamson v. McAfee, Inc.

Case No. 14 cv 158 EJD

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If you are a US customer who bought McAfee or Intel Security consumer software between January 10, 2010 and February 10, 2015, you may be entitled to benefits from a class action settlement.

Important Dates

November 28, 2016 - Deadline to Postmark Requests for Exclusion

November 28, 2016 - Deadline to Postmark Objections

December 23, 2016 - Deadline to File Cash Election Form (postmark deadline for mailed forms)

January 26, 2017 10:00 A.M. - Fairness Hearing

A settlement has been reached in two class action lawsuits against McAfee (Williamson v. McAfee, Inc., Case No. 14-cv-158-EJD (N.D. Cal.); Kirby v. McAfee, Inc., Case No. 14-cv-2475-EJD (N.D. Cal.)). The lawsuits claimed that McAfee engaged in certain unfair practices about auto-renewal charges and the advertising of discounts and reference prices. McAfee denies that it did anything wrong. The settlement is not an admission of wrongdoing.

Read on for more information, including about how eligible class members can file a Cash Election Form.

The settlement (available here) affects two “Classes” of McAfee customers: (1) the “Auto-Renewal Class”; and (2) the “Reference Price Class.” You may be a member of one or both of the classes. If you received a notice about this settlement (by email or mail), your notice will tell you whether you have been identified as being in the Auto-Renewal Class, the Reference Price Class or both classes. To see the full class definitions, click here.

All Class Members in the Auto-Renewal Class will receive an $11.50 settlement benefit if the settlement is approved and becomes final. Eligible Class Members can choose to receive the $11.50 either: (1) as $11.50 in cash; or (2) as an $11.50 McAfee value certificate good towards the purchase of McAfee or Intel Security consumer products. 

To receive the $11.50 as cash, Eligible Class Members must file a Cash Election Form by no later than December 23, 2016.

Eligible Class Members who don’t file a Cash Election Form will instead receive an $11.50 McAfee value certificate good towards the purchase of McAfee or Intel Security consumer products. The value certificate will be sent by email or mail by the Settlement Administrator and will be valid for 150 days. Additional details about the value certificates are available in the Settlement Agreement and at FAQ #12. McAfee has also agreed to implement certain practice changes concerning auto-renewal transactions and pricing advertisements. These changes are defined in detail in the Settlement Agreement and in FAQ #14.

Only members of the Auto-Renewal Class are eligible to file Cash Election Forms. To see if you are eligible, check the Personal ID Number on the notice about this settlement that you received (by emailEmail Sample or mailPostcard Sample ):

• If your Personal ID Number starts with “BOT”, you have been identified as being in both the Auto-Renewal Class and the Reference Price Class, and you are eligible to file a Cash Election Form.

• If your Personal ID Number starts with “AUT”, you have been identified as being in the Auto-Renewal Class only, and you are eligible to file a Cash Election Form.

• If your Personal ID Number starts with “REF”, you have been identified as being in the Reference Price Class only, and you are not eligible to file a Cash Election Form. However, McAfee has also agreed to implement certain practice changes concerning auto-renewal transactions and pricing advertisements. These changes are defined in detail in the Settlement Agreement and in FAQ #14.

If you bought McAfee or Intel Security software between January 10, 2010 and February 10, 2015, but do not have the notice you received about this settlement or are otherwise unsure whether you are eligible to file a Cash Election Form, you can print a hard copy Cash Election Form by clicking here, completing and mailing in the form, and the Settlement Administrator will use the information you provide to confirm your eligibility for a payment.

Summary Of Your Options And Legal Rights In This Settlement

FILE A CASH ELECTION FORM

If you are in the Auto-Renewal Class, file a Cash Election Form if you want to receive your $11.50 settlement benefit as cash instead of as a McAfee value certificate. This is the only way for you to receive a cash payment under the settlement. You can file a Cash Election Form online by clicking here or you can download a Cash Election Form to file by mail by clicking here. The deadline to file a Cash Election Form is December 23, 2016. Please see FAQ #11 for additional information.

DO NOTHING

If you are in the Auto-Renewal Class and you do nothing, you will receive the $11.50 settlement benefit as a McAfee value certificate. Please see FAQ #12 for additional information.

EXCLUDE YOURSELF FROM ONE OR BOTH OF THE CLASSES

You won’t receive settlement benefits to the extent you exclude yourself. This is the only option that allows you to retain your right to bring any other lawsuit against McAfee and related entities about the issues related to this case. The postmark deadline to exclude yourself is November 28, 2016. Please see FAQ #15 for additional information.

OBJECT TO THE SETTLEMENT

Write to the Court if you don’t like the settlement. The postmark deadline to send an objection is November 28, 2016. Please see FAQ #18 for additional information.

ATTEND THE HEARING

Ask to speak in Court about the settlement. The postmark deadline to send a Notice of Intent to Appear at the hearing is November 28, 2016. Please see FAQ #25 for additional information.

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